We only sell digital downloadable products in our shop. Therefore, we do not accept returns, exchanges or cancellations as the patterns and tutorials are digital instant downloadable products. The pattern is purchased when your payment is confirmed and you got the link for instant download.
However, please contact me via email if you have any problems with your order: info@minicrochetzoo.com.
Each product description in my store contains:
- photos of the finished toy;
- detailed information about the content of a pattern;
- materials and tools needed to make a toy;
- other features.
If you have any other questions, please contact me before placing an order.